Ringstad and Associates  

   

Customer Service & Sales Training

The Customer Service Attitude

Customer service is the cornerstone of any service industry business. Ringstad Training has the experience and knowledge to lead and inspire your staff to exceed their goals as a member of your team. The goal: Maintaining customers for life. Our key areas of training are as follows:

  • The Customer Service Attitude - Strategies for Exceptional Customer Service
  • The Customer Within - Excelling at Inside Customer Service
  • Keeping the Difficult Customer's Business
  • Relationship Poker: Getting to Delight © - (Delivered through The Revenue Builder ©)

Don't "SELL" your Customer

  • Hearing Your Customer
  • The "Unpitch" - Effective Upselling
  • Innovative Sales and Marketing Ideas for Small Businesses