Ringstad and Associates  

   

Books

Customer Service

  • " Good Service is Good Business " by Catherine Devryes
  • " The Nordstrom Way " by Robert Spector
  • " Seducing the Vigilante Customer " by Graham Harvey
  • " Beyond Customer Service " by Richard F. Gearsonnn
  • " Providing Personalized Customer Service " by Robert Taggart

Business

  • " The Frog and Prince -Secrets of Positive Networking " by Darcy Rezac
  • " Kiss, Bow or Shake Hands- How to do Business in Sixty Countries " by Morrison, Conway and Borden
  • " The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It " by Michael E. Gerber
  • " The Tipping Point " by Malcolm Gladwell
  • " Napoleon Hill's Keys to Success "
  • " The One Minute Manager " by Ken Blanchard
  • " The Popcorn Report ," and " Clicking " by Faith Popcorn
  • " Shifting Gears " by Nuala Beck
  • " Boom, Bust and Echo " by David Foot
  • " Who Moved My Cheese, Amazing Ways to Deal with Change in You Life " by Spencer Johnson, Kenneth H. Blanchard

Time Management

  • " How to Get Control of Your Time and Your Life " by Alan Lakein
  • " Time Management from the Inside Out " by Julie Morgenstern
  • " First Things First and The 7 Habits of Highly Effective People " by Stephen Covey
  • " The Everything Time Management Book " - by Bob Adams
  • " Time Management For Dummies " by Jeffery J. Mayer
  • " The Effective Executive " by Peter Drucker

Resumes

  • " Damn Good Resume Guide ," " Blue Collar and Beyond ," " The Resume Catalogue " by Yana Parker
  • " High Impact Resumes and Letters " by Ronald L. Krannich and William J. Banis
  • " 175 High Impact Resumes " by Richard H. Beatty

Career Exploration

  • " Do What You Are " by Paul and Barbara Tieger
  • " What Colour is Your Parachute " by Richard Bolles
  • " What Next " by Barbara Moses

Resume Generator - Click here to download (right click to save)

Cover Letters

  • " High Impact Resumes and Letters " by Ronald L. Krannich and William J. Banis
  • " 101 Best Cover Letters " by Jay A. Block
  • " Cover Letters for Dummies " by Joyce Lain Kennedy
  • " 175 High Impact Cover Letters " by Richard H. Beatty

Interviewing

  • " Job Interviews for Dummies " by Joyce Lain Kennedy
  • " Knock 'em Dead with great answers to tough interview questions " by Martin Yate
  • " Best Answers to the 201 Most Frequently Asked Interview Questions " by Mathew Deluca
  • " 101 Toughest Interview Questions: And Answers That Win the Job! " and " 101 Salary Secrets : How to Negotiate Like a Pro " by Daniel Poirot, Daniel Porto and Frances Bolles Haynes